How Do I Find My WD My Cloud IP Address?

Finding your WD My Cloud’s IP address is essential for accessing the web dashboard, setting up network shares, troubleshooting connectivity issues, or configuring advanced settings. Here are five reliable methods that work for all WD My Cloud models including the My Cloud Home, EX2 Ultra, PR2100, and PR4100.

Method 1: Check Your Router’s Admin Page (Most Reliable)

Your router maintains a list of all connected devices, including their IP addresses. This is the most reliable method because it works regardless of what’s happening with the NAS itself.

Steps:

1. Open a web browser and enter your router’s IP address (commonly 192.168.1.1 or 192.168.0.1)
2. Log in with your router admin credentials
3. Navigate to “Connected Devices,” “DHCP Client List,” or “Attached Devices”
4. Look for a device named:
   • MyCloudEX2Ultra
   • MyCloudPR2100
   • MyCloudHome
   • WDMyCloud
   • Or the custom name you assigned
5. Note the IP address listed (e.g., 192.168.1.105)

Common Router Login Pages:

Tip: If you can’t find the device, try sorting by MAC address manufacturer — WD devices show as “Western Digital” or start with MAC prefix 00:90:A9.

Method 2: Use WD Discovery Software (Windows/Mac)

WD provides a free discovery utility that automatically finds My Cloud devices on your network.

Steps:

1. Download WD Discovery from WD’s support site
2. Install and run the application
3. Click “My Cloud” in the left sidebar
4. Your device will appear with its IP address listed

Note: WD discontinued the desktop mounting feature for My Cloud Home in 2023, but WD Discovery still shows the IP address for all models.

Limitations: WD Discovery must be on the same network as your NAS. It won’t work over VPN or from a different subnet.

Method 3: My Cloud Mobile App

The My Cloud mobile app (iOS/Android) displays device information including the IP address.

Steps:

1. Open the My Cloud Home app (or My Cloud OS 5 app for EX2/PR series)
2. Tap the menu icon (three lines)
3. Select “Settings” or tap your device name
4. Look for “Device Info” or “Network Settings”
5. The local IP address is displayed here

Tip: This method requires you to already be logged into your My Cloud account. If you’re locked out, use the router method instead.

Method 4: Network Scanner Apps

Third-party network scanning tools can discover all devices on your network, including their IP addresses.

Recommended Tools:

Windows:

• Advanced IP Scanner (free) — advanced-ip-scanner.com
• Angry IP Scanner (free, open source)

Mac:

• LanScan (free on App Store)
• Angry IP Scanner (cross-platform)

Mobile:

• Fing (iOS/Android) — excellent and free
• Network Scanner (Android)

Steps with Fing:

1. Install Fing from your app store
2. Open the app and let it scan your network
3. Look for “Western Digital” or your NAS name in the device list
4. Tap the device to see its IP address

Method 5: Command Line (Advanced)

For tech-savvy users, command-line tools can quickly locate network devices.

Windows (Command Prompt):

arp -a 

This displays all devices on your network. Look for entries with WD’s MAC prefix (00:90:A9).

Windows (PowerShell):

Get-NetNeighbor | Where-Object {$_.State -eq "Reachable"} 

Mac/Linux Terminal:

arp -a | grep -i "western\|wd\|mycloud" 

Or use nmap for a full network scan:

nmap -sn 192.168.1.0/24 

What If My WD My Cloud Doesn’t Show Up?

If you can’t find your NAS on the network, try these troubleshooting steps:

1. Check Physical Connections

• Verify the Ethernet cable is firmly connected
• Check for LED activity on the network port
• Try a different Ethernet cable
• Connect directly to the router (not through a switch)

2. Power Cycle the Device

• Unplug the power for 30 seconds
• Reconnect and wait 3-5 minutes for full boot
• The front LED should turn solid blue/white when ready

3. Check Router Settings

• Ensure DHCP is enabled on your router
• Check if MAC filtering is blocking the device
• Verify the NAS and computer are on the same subnet

4. Reset Network Settings

• For EX2 Ultra/Pro series: Use the reset button for a 4-second press (network reset only)
• For My Cloud Home: Reset via the mobile app if accessible

5. Try Direct Connection

• Connect the NAS directly to your computer with an Ethernet cable
• Set your computer to DHCP
• The NAS should appear at its default IP or via link-local addressing

Setting a Static IP Address (Recommended)

Once you’ve found your WD My Cloud’s IP address, consider assigning a static IP to prevent it from changing. This ensures bookmarks, network shares, and remote access always work.

Option 1: DHCP Reservation (Preferred)

Set a DHCP reservation in your router so the NAS always receives the same IP address:

1. Log into your router admin page
2. Find “DHCP Reservation” or “Address Reservation”
3. Add your NAS’s MAC address and desired IP
4. Save and reboot the NAS

Option 2: Static IP on the NAS

Configure a static IP directly on the WD My Cloud:

1. Access the My Cloud dashboard (http://[current-ip])
2. Go to Settings > Network
3. Change from DHCP to Static
4. Enter your desired IP, subnet mask (255.255.255.0), gateway (router IP), and DNS

Recommended IP Range: Use an IP outside your router’s DHCP range to avoid conflicts. For example, if DHCP assigns 192.168.1.100-200, set your NAS to 192.168.1.50.

Frequently Asked Questions

Related Articles

• WD My Cloud Setup Guide — Complete installation walkthrough
• WD My Cloud Not Working — Troubleshooting Guide — Fix connection issues
• WD My Cloud Windows 10 Connection Issues — Windows-specific fixes
• WD My Cloud Slow Performance Fixes — Speed up your NAS
• Best WD My Cloud 2026 — Which model to buy
• WD My Cloud EX2 Ultra Review — Budget NAS option
• WD My Cloud vs Synology — Platform comparison

Summary

Finding your WD My Cloud’s IP address is straightforward once you know where to look. The router admin page is the most reliable method since it works regardless of the NAS’s state. For ongoing convenience, set a static IP or DHCP reservation so your NAS always has the same address.